What Causes Amazon Fire Tablet to Connect to Wi-Fi But Not Internet?
The steps below will walk you through troubleshooting steps to fix this issue.
Keep in mindolder Amazon Kindle deviceswithout built-in Wi-Fi can’t connect to the internet.
If you have one of these tablets, you’ll need to upgrade to a newer one.
The fixes below are organized from the most common solution to the least likely and more complicated ones.
It’s best to work through them from top to bottom.
To restart, hold the power button down until you see a menu icon appear.
To start the tablet, hold down the power button again until it starts again.
Confirm your home internet is working.
peek if other computers, laptops, or mobile devices can connect to Wi-Fi and the internet.
If they can’t, thenrestart your router.
Disableairplane modeon the Kindle Fire tablet.
Disconnect and reconnect your tablet to the Wi-Fi online grid.
In the tweaks app, tapInternet, tapWi-Fi Preferences, tap the Wi-Fi internet name and select theForgetbutton.
Then reconnect your tablet to the same connection again, and punch in the new connection password.
verify your Wi-Fi router isn’t blocking your Amazon Fire tablet.
This could be done via MAC address filtering on the router, or through parental controls on the router.
You’ll need toconnect to your router as an adminto check these controls.
Reset your Amazon Fire tablet.
If that doesn’t work, try holding thePowerbutton for 40 seconds to see if the tablet restarts.
Beyond this, you may have a faulty charging port or another issue that requires servicing.
Atablet not chargingis usually a hardware issue, but the charging port may also be dirty.
Use a toothpick to gently clear any debris, and also clean the connections on the charging cable.
More intensive fixes include replacing the battery or charging port.
