it’s possible for you to check your connection by navigating toSettings>Networkthen selecting your data pipe.

Reset your web link connection.

Navigate toSettings>connection>Your Wi-Fi connection, then press themenu buttonto forget the connection.

Try your 2.4 GHz online grid if possible.

Try a wired Ethernet connection.

start your web connection hardware.

Many internet connectivity issues can be solved by restarting your internet hardware, including your router and your modem.

Unplug both from power, wait for 30 seconds to a minute, and plug them back in.

cycle your Fire TV Stick.

If theres a problem with the Fire TV Stick, a restart will often get things working again.

Check your VPN configuration.

Deregister your Amazon account.

Navigate toSettings>My Account>Amazon account>Deregisterand follow the on-screen prompts.

Youll then have to sign back into your Amazon account and see if the Fire TV Stick works.

Factory reset your Fire TV Stick.

If your Fire TV Stick cannot connect to the internet, perform a factory reset.

Your Fire TV Stick can’t connect to Amazon services.

If you’re having problems with a specific app, reinstall it.

The problem could also be that yourFire TV Stick remote isn’t working.