When it doesn’t, there are several things you could make a run at fix it.

The majority of the advice and fixes on this page apply to all Fire Stick models and remotes.

Model-specific tips/solutions will say so when needed.

A hand holding an Amazon Firestick remote controller.

Homesh Nasre / iStock Editorial / Getty Images Plus

In this case, simply use your TV or speaker remote.

Press the Mute button.

You or someone else may have accidentally pressed it on the Fire Stick remote or a TV remote.

Your Fire Stick remotes batteries could just be flat or low on power.

Try replacing them with newer batteries.

An object may be blocking the IR receiver on your TV.

Try moving decorations and plants out of the way to see if that fixes the volume control issue.

power cycle your Fire Stick.

This is a smart step for fixing a variety of problems with this machine, including volume glitches.

Use the HDMI-CEC port on your TV.

Using this HDMI port will allow the Fire Stick to control your TVs volume.

You may also need to enable support for audio control through the HDMI-CEC port via your TVs native controls.

You should be able to find this from your TVsHomescreen or theSettingsandAction Menuoptions.

Change the Equipment Control options.

If your speakers arent showing, selectAdd Equipmentfrom theEquipment Controlmenu.

Depending on your prefs, volume control could be managed through your TV or speaker system.

Try using these remotes to change the volume.

Turn off Dolby Digital Plus.

The option to disable this is inSettings>Display & Sounds>Audio.

Having too many devices connected could be causing conflicts.

Reset the Fire Stick.

But, it could fix the Fire Stick remote volume not working.

Alexa, increase the volume and Alexa, decrease the volume are the phrases youll need.

FAQ

you could’t.

Either your Fire Stick model supports TV volume control or it doesn’t.

Check your remote for volume buttons to see if your Stick supports the feature.

you might’t, and you don’t need to.