Both Google and the Chrome community provide guidance and ways to address problems with Google Chrome.
Here are nine of the most common problems and a solution for each issue.
The instructions in this article should work for all desktop versions of Chrome, running on any operating systems.
How to Fix It When Chrome is malfunctioning
Force-close unresponsive tabs.
Sometimes, Chrome tabs lock up orfreeze.
In such situations, use theChrome task managerto force-close individual tabs.
Go to theMoremenu(three vertically aligned dots), then selectMore Tools>Task Manager.
Close and reopen Chrome.
This fix often works when Chrome runs slowly.
A restart frees up memory.
Force-shut the online window.
Occasionally, Chrome may look like it’s frozen or not running.
Once you close Chrome, you’ve got the option to open a fresh Chrome window.
Turn off any extensions or plug-ins that no longer work or that you no longer use.
Extensions are often the culprit when a glitch occurs.
Flash isn’t entirely necessary, and it comes with moresecurity risksthan it is worth.
Today, most websites use HTML5 and CSS3 for animations instead of Flash.
Reset to get rid of malware.
Unwanted ads, pop-ups, and malware can cause problems, so resetting Chrome can help.
Navigate to theMore menu, then selectSettings>Advanced>Reset parameters.
Delete the Web Data file.
This is an actual file, and not an extension.
This fix usually takes care of the “Profile could not be opened” error.
Restart the computer after you delete the file.
Then, make abackup of your bookmarksand anything you saved to your profile.
Address Chrome conflicts.Chrome has a built-in tool to help you figure out where the conflict lies.
Enterchrome://conflictsinto the address bar, thenupdate both Chrome and the conflicting piece of software.
Failing that, disable oruninstall the offending app.
Thechrome://conflictsoption is a Windows-only feature On Mac and Linux, you may need to uninstall conflicting apps.
Uninstall Chrome, then re-install it.
Sometimes a program breaks, and a re-install gives it a fresh start.
If all else fails, go the customer service route to fix the problem.
More often than not, the exact problem isn’t apparent until the corresponding fix has been tried.
