Internet connection won’t work?

Instructions in this article apply to Windows 10, Windows 8, and Windows 7.

The online grid Status window will open.

Screenshot of Network Status

SelectNetwork Troubleshooterunder Change Your internet prefs.

Windows web link Diagnostics will open.

How to Run Windows connection Troubleshooter in Windows 7 or 8

Open theControl Panel.

Screenshot of Windows Network Diagnostics

Open theNetwork and Sharing Center.

Click theTroubleshoot problemsunder Change your Networking controls.

A new Internet Connections window appears.

Troubleshoot problems window in Networkd and Sharing Center for Windows 10

ClickTroubleshoot my connection to the Internet.

Wait for the troubleshooting tests to complete and look in theProblems foundsection of the window for the glitch notice.

You should be done!

Run the troubleshooter option in Troubleshoot interface for Windows 10

Rebooting a Windows computer often clears these temporary glitches.

Similarly, most TCP/IP networks use theDynamic Host Configuration Protocolservice to assign IP addresses to clients.

DHCP assigns not only the gadget’sprivate IP addressbut also primary and secondary DNS server addresses.

Troubleshoot my connection to the Internet interface in Windows 10

If DHCP is malfunctioning, a PC reboot is likely required to recover it.

Check to ensure both your gadget and the internet router both have DHCP enabled.

If either end of the connection is not using DHCP, internet connection errors normally result.

Customers must wait until the provider fixes those problems before they can use the provider’s DNS.

DNS parameters can also be applied on the Windows machine itself through the online grid and Sharing Center.

Most antivirus programs work using special database files that the software vendors automatically update on a regular basis.

These false positives can trigger Windows to suddenly start reporting DNS Server Not Responding errors.

Then consult the antivirus vendor for either a new update or technical support.

Routers and modems must eventually be replaced if they continue to exhibit failures.

These DNS server errors may appear for any of several different reasons.

Step-by-step web connection troubleshooting steps can be used to diagnose and repair the problem as described below.