How to Fix Disney Plus Error Code 39
Attempt to load the video again.
In some cases, this error code can occur as a one time fluke.
When that happens, simply refreshing or reloading the video will allow it to play.
If it stops and you see error code 39 again, return to these troubleshooting tips and continue.
Shut down your PC Xbox streaming app.
You may also have to restart the Disney Plus app or even reset your Xbox One.
Try a different streaming rig.
In any case, try a different streaming gadget to see if that works.
Switch to a different HDMI port.
Try each port and see if any of them work.
If one does work, that means the handshake was successful on that port.
Leave your streaming unit connected, and it should work fine.
Try a different HDMI cable.
If you have another HDMI cable on hand, swap it in and see if that fixes the problem.
Try using a high-quality, undamaged cable that isn’t excessively long, and that supports HDMI 2.1.
If you find a cable that works, leave it plugged in and use that cable.
ensure you’re using an HDMI to HDMI cable.
Try turning your television off and power cycling it.
Unplug the television, and leave it unplugged for a while before plugging it back in.
Delete and reinstall the Disney+ app.
Start by deleting the app, and then power cycle your streaming gear.
Shut it down, unplug it, and then plug it back in and power it up.
Reinstall the app, and check to see if it works.
Try a different television.
Unplug and remove any video capture gear you have installed.
Some of these devices will trigger error code 39 and prevent Disney Plus from working.
Factory reset your Xbox One.
After the reset process has finished, you may also need to delete and reinstall the Disney Plus app.
What Does Disney Plus Error Code 39 Look Like?
yo take another crack.
If the problem persists, contact Disney+ Support (Error Code 39).
If the gear is compatible,use Downdetectorto see if the service itself is down.
Error Code 41is a rights management issue.
If you’re seeing an Error Code 76, that means there’s a problem with the internet connection.
If you’re attempting to stream from a web web app,clear your web app’s cache.
