Correct the Fallback issue
It’s frustrating when Discovery Plus keeps leading to a confusing sounding Fallback Error Code.
To get help troubleshooting a fallback error code in Discovery Plus, you gotta figure out the cause.
Here’s how to get Discovery Plus working again and how to fix the Discovery Plus Fallback Error Code.
If one doesn’t apply to you, skip the step and move onto the next one.
Like with Error Code 504, a Fallback Error Code will often fix itself.
It’s worth being patient rather than attempt to troubleshoot it on your end.
look to see if Discovery Plus is down for just you or everyone.
If it’s down for you, though, it’s worth continuing to troubleshoot the problem.
Retry connecting to the service by refreshing the web online window.
you’re free to fix some temporary Fallback Error Codes by refreshing or restarting your web online window.
It’s a quick fix to try.
Clear your web app cache.
shut the Discovery Plus app completely, then reopen it.
Remember toclose iPhone apps fullyandclose any Android apps fully, too, rather than simply leaving the app.
Sign out and back into Discovery Plus.
Try signing out of your Discovery Plus account then signing back in.
Sometimes, this can help.
Temporary problems with your modem or router can cause a Fallback Error Code.
If you’re having any internet connection issues, then move ontotroubleshooting your home web connection router.
cycle your streaming rig.
If you’re using a streaming unit, there are different ways to reset them.
Here’s how toreset a Fire Stickalong with how toreset a Roku boxandreboot an Apple TV.
Check yourproxy serversettings are correct if you have a proxy setup.
Disable your VPN and ad-blocker.
Using a VPN or ad-blocker can disrupt Discovery Plus.
Disable them before trying to use the service.
Try a differentDNS server.
It’s best to do this only if you feel confident.
Contactcustomer Discovery Plus services.
Here’s a brief look at what may be occurring when you receive such an warning pop-up:
