Information in this article applies to the Xbox 360, not to be confused with theoriginal Xbox.

There are separate steps you’re able to take if you needXbox connection help.

Wireless connections on the Xbox 360 sometimes refuse to accept the Wi-Fi data pipe password.

ensure you entered the password for your home wireless router correctly, keeping in mind that passwords are case-sensitive.

Turn off Wi-Fi encryption.

This commonly happens when the router is set toWPA2-AES.

Installing anexternal Wi-Fi adapterwith a directional antenna on the console might help as well.

Relocate other wireless devices.

Turn off the firewall.

Temporarily turn off your router’s firewall features to rule out this possibility.

Check the wireless signal.

See if there’s an issue with your router.

There are many things you’ve got the option to try totroubleshoot slow internet connections.

Contact Microsoft technical support.

Such outages normally resolve themselves quickly.

FAQ

UseInternet Connection Sharing (ICS).

Plug an ethernet cable into both devices, then test your connection.

OpenSettingsand selectSystem parameters>web connection parameters> choose your web connection >Test Xbox Live Connection.

Once the test is finished, selectConfigure internet>Additional parameters>Restore to Factory Defaults.

Open your 360’sSettingsmenu and selectSystem configs>connection configs> chooseWired Networkor your wireless connection’s name.

Next, selectTest Xbox Live Connectionand if an update is available a prompt will appear.

SelectYesto start the update.