Having trouble with sound or music with a presentation?
Try these tips
This article will show you how to troubleshoot and resolve audio playback issues in PowerPoint.
Instructions apply to PowerPoint 2010 and later and PowerPoint for Microsoft 365.
We’ve arranged them from least to most complicated.
confirm the file format is supported.
PowerPoint can use the following file types:
Check your links.
If you link out to audio files, you may not have entered the URL properly.
Ensure the links to your files are correct by copying and pasting.
Go toFile>Info>Optimize Compatibility, and PowerPoint will automatically fire off the optimization.
IfOptimize Compatibilityappears, your media format may have compatibility issues on another gadget.
Embed your audio files.
Using embeds rather than linking to audio files will guarantee playback.
Doing so increases the size of your presentation, but compressing your audio files helps save space.
Go toFile>Info>Compress Media, and then pick the audio quality you want.
PowerPoint will automatically convert the files.
Why Doesn’t the Audio Work in PowerPoint?
The main reason for audio issues in PowerPoint is compatibility.
You might also have entered an incorrect URL if you’ve linked the files rather than embedded them.
