This guide applies to all devices that can stream Amazon Prime Video.
Identifying and fixing the Error Code 1060 problem involves troubleshooting the internet connection to your streaming gadget.
To fix Amazon error code 1060:
PressRetryon the error screen.
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Selecting retry will cause the player to try and reload the video.
In some cases, that’s all you better do.
If the problem reoccurs, return to this list and try the other troubleshooting steps.
reboot your streaming rig.
Fully shut down and cycle your gear.
Verify that your gear is connected to the internet.
Check your internet connection speed.
If possible, check your internet connection speed using the rig that is providing the 1060 error code.
Most streaming devices provide some jot down of connection test, and some will also check the connection speed.
see to it that your web connection actually supports streaming.
If you’re at home, and you have ahigh speed internet connection, this doesn’t apply.
hit up the internet administrator to see if streaming is supported.
Switch to an Ethernet connection, or improve your Wi-Fi signal.
Ethernet can provide a faster connection and isn’t subject to wireless interference.
power cycle your home web connection equipment.
Check for Amazon outages.
If everything checks out on your end, there may be a problem with Amazon’s servers.
Check social media to see if anyone is talking about an outage.
For example, try looking up the X (formerly Twitter) hashtag#primevideodownand select theLatesttab.
Contact your internet service provider andAmazon.
Do you haveparental controls through your internet service provideror your router?
If you do, verify that Amazon Prime Video isn’t blocked through your parental controls.
Does Your web link Support Streaming?
If you’re at home and have your own high speed internet connection, then it probably supports streaming.
If it has been, you won’t be able to watch Amazon Prime Video on that connection.
Is Your rig Actually Connected to the Internet?
Amazon error code 1060 is a connectivity error, so it’s important to rule out a connectivity problem.
It will typically be located in the generalSettingsmenu, theNetworkmenu, or aNetwork Settingsmenu.
If your machine has a dedicated connectivity test, then you should run it and check the results.
To reset your equipment, you will typically have to power everything down and then unplug everything from power.
If your streaming gear is connected to a Wi-Fi connection, the signal may be too weak to stream.
This configuration won’t be viable as a permanent solution, but it will provide some valuable information.
You may experience this code with game consoles, streaming devices likeRoku,Blu-Ray Players, and evensmart televisions.
Amazon error code 1060 usually indicates a connectivity or low bandwidth problem.
