However, it doesn’t always work as expected.
Audio might not be synced correctly between the Echo devices.
Connect the Echo devices to the same Wi-Fi online grid.
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If Alexa-enabled devices aren’t connected to the same web link, you’ll experience the equipment unreachable error.
Connect the Echo devices to the same Wi-Fi online grid and see if this solves the problem.
If your router creates multipleWi-Finetworks, check that all your Alexa devices are connected to the same one.
If the devices aren’t, multi-room audio won’t work.
Switch the Echo devices from 5 GHz Wi-Fi to 2.4 GHz.
Disconnect Bluetooth speakers from the Alexa-enabled machine.
In the Alexa app, tapSettings>Bluetooth Devices>Forget gear.
Repeat for each speaker.
Replaceplaylist namewith the name of one of your playlists, andgroupnamewith the name of your multi-room audio group.
Play music from a different supported audio source.
Restart the Alexa-enabled gadget.
Then, check to see if multi-room audio works.
Restart the router and modem.
Delete your multi-room music group.
After you delete and remake the group, say, “Alexa, playplaylist nameongroup name.”
Delete and reinstall the Alexa app on your phone.
Tap and hold an app todelete it from your iPhone, or selectUninstalltoremove the Android app.
After you reinstall the app, create your multi-room music group again.
Check to see if it works by saying, “Alexa, playplaylist nameongroup name.”
Reset the Amazon Echo gadget.
Visit the Amazon Alexa help page or use the in-app resources.
Amazon offers a wealth of Alexa troubleshooting information along with chat help and forums.
You may also be able to find your answer fromHelp & Feedbackin the Alexa app.
Check theAmazon Echo subredditfor similar complaints, or search other social media platforms for complaints.
In other cases, the issue stems from the inclusion ofBluetoothspeakers.
The problem might also stem from an Amazon outage or hardware failure.
Whatever the reason, there are troubleshooting steps that can return synced music harmony to your Alexa-enabled devices.
Alexa unexpectedly stopping playbackcan be sparked by a number of factors.
Link Prime Music to your Alexa devicefromMore>controls>Music & Podcasts>Your Default Services.
Then say, “Alexa, play Amazon Music.”
