When your AirPods stop working, however, it can be frustrating.
The good news is that AirPods troubleshooting is fairly straightforward.
Here, we’ll walk through the most common problems involving AirPods connected to a host machine.
Try restarting your gear or simply resetting your AirPods before moving forward.
see to it your iPhone has the newest iOS, or your box has the latest macOS.
The gear needs iOS 12.2 or later, or macOS 10.14.4 or later.
Also, check that your AirPods have the latest firmware update.
If you own a pair of first-generation AirPods, you’ll need iOS 10 or later.
Charge the AirPods battery.
If your AirPods don’t connect, they may need a charge.
Bluetooth must be on for the AirPods to connect.
Turn off other Bluetooth devices.
You might be sending the audio to another machine, such as a car or an external Bluetooth speaker.
Disconnect these devices, then connect the AirPods again.
Give the AirPods a break.
Place the AirPods in the case for 10 to 15 seconds.
Then, reconnect them to your gadget.
A short break may be all the AirPods need to reset and connect properly.
If your AirPods produce poor audio, go through this:
Move closer to the equipment.
Being too far away from your machine can cause Bluetooth connection issues that result in poor audio quality.
If the sound is muffled, it may be time to clean the earwax off the AirPods.
Check the hearing balance.
If one of your AirPods is louder than the other, check the balance in the prefs.
In iOS, go toSettings>Accessibility>Audio/Visual, then check that the slider is in the middle.
Turn Bluetooth off and back on.
A quick reset of Bluetooth can sometimes cure software glitches that cause poor audio quality.
Disconnect other Bluetooth devices.
Do you use other Bluetooth devices with your AirPods?
Disconnect a few of them to avoid overload and Bluetooth interference.
Change the volume level.
Then,reconnect the AirPodsand turn the volume up.
This sometimes fixes faulty volume controls.
When you remove your AirPods from your ears, the audio automatically pauses.
On an iOS machine, navigate toSettings>Bluetooth>AirPodsand tap the information icon (i).
Then, turn on theAutomatic Ear Detectiontoggle.
If the proximity sensor located on the AirPods is dirty, it won’t work properly.
Use a soft cloth and gently wipe the AirPods clean, then take another crack.
What to Do When AirPods Won’t Charge
Do your AirPods seem to be running on empty?
The green light means the AirPods are fully charged.
The amber light means they have less than one full charge.
The case for the AirPods is what charges the headphones.
Ensure the charging case has enough power by charging it for a few hours with the lightning cable.
If there’s dust or something else inside the case, the AirPods may not charge properly.
Use a soft cloth or toothbrush to clean the case gently.
Check the lightning cable.
If thelightning cableyou use to charge the case is damaged, it may not charge properly.
Look for bending or fraying of the cord.
If you locate any damages, discard it and try a new one.
Don’t use low-quality lightning cables with your equipment.
Instead, use the cable provided with the equipment or a cable certified by Apple.
If Hey Siri doesn’t work, first confirm you’re using second-generation AirPods.
If so, move forward by following these steps:
Turn on Hey Siri.
you could’t use the feature unless it’s enabled on your equipment.
Go toSettings>Bluetooth, then tap theinformationicon (i) next to the AirPods.
Next, tapMicrophone, then turn on theAutomatically Switch AirPodstoggle.
Update the iOS software.
Out-of-date software can cause Siri to malfunction.
So be sure to tune up your devices before using the Hey Siri feature.
Reset the gear prefs.
It’s possible an internal setting caused the Hey Siri feature not to work properly.
you’re free to reset all the gear parameters to address the issue.
To do so, go toSettings>General>Reset>Reset All prefs.
Causes of AirPods Not Working
There are several reasons your AirPods are not working.
