This article covers those troubleshooting steps.
Try each step in order, working through them until you find the solution to your problem.
Disconnect and thenreconnect your soundbar.
Cables that aren’t seated well or in the wrong connections could prevent your soundbar from working correctly.
Disconnect all the cables and then reconnect them to see if this might fix your issue.
Also, be sure to disconnect your power cable.
ensure the soundbar is set to the correct source.
double-check the source is on.
It’s another simple solution that can sometimes be a sure fix.
Ensure your TV isset up to use external speakersand that the soundbar is your default speaker.
Depending on the model of television you have, it might not automatically detect your soundbar.
Disconnect and then reconnect the Bluetooth connection.
Depending on the rig you’re connecting to, the steps for removing and reconnecting to Bluetooth might differ.
Soft reset your soundbar.
Turn off your TV, disconnect all the cables, and wait two minutes.
Then reconnect everything and turn your TV back on to see if everything might work again.
It will sometimes work if there is static or other electrical interference in the line.
Hard reset the soundbar.
Sometimes a reset is all you oughta get the soundbar working again.
You’ll have to walk through the steps for pairing the soundbar to your TV again.
This guide walks you through troubleshooting steps to try, from the most likely solution to the least.
Connect the soundbar to power and then connect the soundbar to your TV via the HDMI connection.
Alternatively, use an optical cable if using an optical connection.
The subwoofer and soundbar should connect automatically.
If they don’t, ensure both are connected to power.
On the back of the subwoofer, press theID SETbutton with a paper clip.
Hold until theStandbyindicator is off and the blueLinkindicator blinks.
Then pressSAT MUTEon the remote for five seconds and hold until you see theSET IDmessage.
