Start with the first steps for quick fixes that help most of the time when a computer freezes.
Troubleshooting gets more advanced as you work down the list.
Need more help with your Mac?
Check outhow to unfreeze a Mac.
Press theEsckey a few times in a row, or typeCtrl+Alt+Delon Windows.
This solution may close out unseen/displayed errors locking your cursor and making it appear like your box is frozen.
If you’re using Windows, pressCtrl+Shift+Escto launch Task Manager.
Use Task Manager toforce quit applicationsconsuming the most CPU or memory.
On Mac, tryCommand+Option+Escto bring up the Force Quit Applications window.
Reboot your Windows computerorrestart your Mac.
Start Windows in Safe Mode.
On Mac, you’ll want torestart it into recovery mode.
Both of these recovery modes are available to help you troubleshoot computer problems.
On Windows,run System File Checker to check for corrupt system filesand repair them.
Other system issues can be addressed with this Deployment Image Servicing and Management (DISM) command.
You could have faulty hardware causing the issue with your box freezing.
Afrozen mouse, alocked keyboard, or loose memory cards can all contribute to this problem.
Unplug and then reattach your mouse and keyboard.
Also, open your rig andreseat memory cards, as well asinternal data and power cables.
If you’re using a laptop, make sureyour Windows laptop batteryor yourMac laptop batteryis healthy.
Recover your setup to the last good state.
On Mac, openHD Recovery Volume utilities.
Try our walkthroughof the process to reset your Windows PC.
Orperform a factory reset of your Mac system.
Causes of a Frozen Computer
The most common cause of computers freezing is software-related.
Another possible cause is damaged hardware like a damaged hard drive or failing memory cards.
If you have a Windows PC, try updating, resetting, or performing a clean Windows install.
Also, check the volume and mute configs in Windows andupdate your machine’s audio driver.
