It will explain why it’s happening and how to get it working again.

What Causes a Disabled iPad That Needs to be Connected to iTunes or Finder?

You’ll need a Mac or PC to make it continue.

illustrations of the button to press to turn off an iPad

Apple Inc.

If you’re free to’t turn off your iPad, it’s fine to skip this step.

Using the cable that came with your iPad, connect the iPad to your system.

Put the iPad into Recovery Mode.

The iPad device in a Finder window under the Location section of the Sidebar.

If updating the iPad didn’t work, you’ll have to restore it.

If you do, you’ll be able to recover that data in the next step.

ClickRestoreand follow the onscreen instructions.

Screenshot of restoring an iPad on the Mac

Once the Restore process is complete, your iPad will be back to its factory-new state.

You’ll now need toset up the iPad as if it were brand new.

Don’t have a computer?

you could alsoerase and restore your iPad using iCloud.

Afrozen iPadmay have several fixes.

First, try holding theHomeandPowerbuttons to force a restart.

If your iPad doesn’t have a Home button, holdVolume DownandPower.