Also included are instructions for a total reset, reset via Remote Management, and reset non-smart Samsung TVs.
This option resets your color, brightness, contrast, and other picture-related parameters to the factory defaults.
A picture configs reset does not change any other TV configs.
Samsung UE32D6500 LED TV.Dolas / Getty Images
Resetting the sound configs does not change any other TV configs.
If you’re asked for a PIN, the default value is0000.
A Smart Hub reset returns those configs to their factory defaults and deletes all information about your Samsung account.
web connection parameters are not affected by a total reset.
Unplugging the TV from power does not reset it, it just turns it off.
A reset is done via the tweaks.
To confirm, pressReset.
Go to parameters > General > data pipe > data pipe Status to do that.
There’s a problem if you see anXbetween the TV and router or between the router and the internet.
In other words, have Samsung take control of your TV.
This option only works with Samsung Smart TVs connected to the internet.
Contact a Samsung Care Proand ask about Remote Service (it’s free).
verify you have the model, serial number, and, if possible, the TV software version ready.
The agent will also ask you additional questions about the possible problem.
Open theSupportmenu on your TV and selectRemote Management.
Read the service agreements and enter yourSamsung Account PIN Number.
If you don’t have a PIN, enter 0s.
