What to Know

This article explains how to delete the UpperFilters and LowerFilters values in theWindows Registry.

Take care to only make the changes outlined below.

We highly recommend that you play it safe bybacking up the registry keysyou plan on modifying.

regedit command typed in the Windows 10 Run box

Class Key Expanded in Registry Editor.

Continue to expand the “folders” until you reach thisregistry key.

Tap or hit the>or+icon next to theClasskey to expand it.

For example, let’s say your DVD drive is showing aCode 39 error in unit Manager.

HKEY_LOCAL_MACHINE key selected in the Windows 10 Registry Editor

Many of these GUIDs look the same but they’re definitely not.

They are all unique.

snag the registry subkey corresponding to the machine’s Class GUID that you determined in the last step.

Class Key Selected in Registry Editor

In the results that appear on the window on the right, locate theUpperFiltersandLowerFiltersvalues.

If you don’t see either value listed, this solution isn’t for you.

If you only see one or the other value, that’s fine.

Screenshot of the Class Key Expanded in the Windows 10 Registry Editor

Class Key Expanded in Registry Editor.

Just complete Step 8 or Step 9 below.

Right-click or tap-and-hold onUpperFiltersand chooseDelete.

ChooseYesto the"Deleting certain registry values could cause system instability.

DiskDrive GUID Class Registry Key in Windows 10

Are you sure you want to permanently delete this value?“question.

You might also see anUpperFilters.bakorLowerFilters.bakvalue but you don’t need to delete either of these.

Repeat Step 8 with theLowerFiltersvalue.

UpperFilters and LowerFilters Registry Values for a Windows 10 disk drive

Check to see if deleting these registry values solved your problem.

It may be necessary toreinstall any programsdesigned to utilize the unit you’ve removed theUpperFiltersandLowerFiltersvalues for.

Most rig Manager error codes have several possible solutions.

deleting the UpperFilters Registry Value in Windows 10

If you still have problems, try performing aclean install of Windowsor aWindows System Restore.

The UpperFilter for keyboards is typicallykbdclass.

The GUID is

4D36-E96B-E325-11CE-BFC1-0800-2BE1-0318.

Deleting the LowerFilters Registry Value in Windows 10

If you have a backup,restore the Windows Registry.

Otherwise, reinstall any software related to the hardware rig, or perform a System Restore.

restart and shut down options in Windows 10

Device Manager status that says This device is working properly