If you have a Hotmail account, it’s possible for you to get help through the Microsoft forums.

Check the Windows Live Hotmail statusfor current issues.

Microsoft might be aware of a problem and working on a resolution.

Go to the Windows Live Hotmail forum on Microsoft.com and select Sign in.

access using your Windows Live Hotmail address and password.

To see if other users have similar problems, enter a question or keyword in theSearch forum questionsbox.

Enter a subject for your message in theTitlesection, then throw in your question in theBodysection.

Select Ask a question.

Include as much information as possible.

Enter the name you want to appear with your posts, accept the terms of service, and select Continue.

Enter a subject for your message in the Title section, then type your question in the Body section.

Complete the CAPTCHA and select Submit.