Unplug the power cord from the back of your Xbox One.

Press and hold thePowerbutton on the front of your Xbox One several times.

Wait a minute, and then plug the power cord back in.

Turning off an Xbox One console.

Jeremy Laukkonen

Wait another minute, and then press thePowerbutton on your Xbox One to turn it back on.

What Does Clearing the Cache Do?

If you’ve noticed performance issues with your Xbox One, then you should try clearing the cache.

Removing the power cord from an Xbox One console.

Jeremy Laukkonen

When this data accumulates over time, it can cause the console to start slowing down.

In some cases, you may even receive an alert that your cache is full.

to make it restore your Xbox One to its full operational capacity, you have to flush the cache.

Pressing the power button of an unplugged Xbox One console.

Jeremy Laukkonen

Any games, apps, movies, and shows you have downloaded will remain untouched.

you might safely clear your cache without worrying about losing any important data.

To clear persistent data on your Xbox One:

Press theXbox Onebutton on your controller, and selectSettings.

Plugging in an Xbox One console.

Jeremy Laukkonen

Navigate toDevices & connections>Blu-ray.

SelectSystem>Console Info.

SelectReset and keep my games & apps.

Powering on an Xbox One console.

It’s very important that you select theReset and keep my games & appsoption.

Wait for the console to reset, and log back in using your Xbox data pipe username and password.

Then, select theXboxbutton to turn on your Xbox One controller.

A screenshot of the Xbox guide menu.

Next, press and release the connectbutton on the dongle.

Press and hold the controller’sconnectbutton, releasing it when the Xbox button stops flashing.

Newer controllers can connect to a PC via Bluetooth.

A screenshot of the Xbox one devices & connections menu.

Game Pass, an unlimited subscription service for Xbox One consoles, costs $9.99 per month.

Game Pass Ultimate, which adds PC games, costs $14.99 per month.

A screenshot of the Xbox One Blu-ray menu.

A screenshot of clearing the Blu-ray persistent storage on an Xbox One.

A screenshot of the Xbox One System menu.

A screenshot of the Xbox One console info screen.

A screenshot of the soft factory reset option on Xbox One.