Do I Qualify for a Groupon Refund?
Also, if you’ve viewed your voucher, you’re unable to cancel the order.
For Groupon Goods, you must return it instead.
Open your preferred web app and go to Groupon.
key in your credentials and selectSign In.
Once you are logged in to your account, selectMy Stuff>My Groupons.
Don’t selectView Voucheror you won’t be able to cancel your Groupon.
SelectEdit Orderon the left side of the page.
SelectCancel Orderon the left side of the screen.
SelectI would like to cancel my purchase, then selectCancel Order.
You might be prompted once again for confirmation; selectconfirm.
You receive a notification when your order has been successfully canceled.
How Do I Return My Groupon Goods?
Groupon Goods cancellations work differently from any of the other categories.
If you decide to cancel your order before it ships, the process is about the same.
However, if your order has already shipped, the steps change a little bit.
Print your prepaid labeled.
Attach the label to the package and return it to Groupon.
Returns don’t qualify for a refund if they’re missing the Groupon Label.
It can take up to 10 business days for the refund to reflect in your account.
How to Trade In your Groupon?
Contact Groupon support to have theTrade In Voucheroption enabled.
SelectMy Stuff>My Grouponsand then selectTrade In Voucher.
ClickConfirmto finalize the trade-in.
Usually, support only gives you 24 hours to spend your Groupon Bucks after you trade in your voucher.
