Two Extension-Adding Methods

There are two ways to add extension numbers to contacts.

If you could enter the extension as soon as the call is answered, use the Pause method.

If you have to wait for an automated message to finish, use the Wait method.

Edit button and comma placed in phone number on Android

The contacts list can be opened from the phone dialer.

Tap the person’s name.

On the Phone app, the contact information slides into view.

Phone number with several commas place in the phone number on Android

On the Contacts app, the contact information page displays.

Tap the phone number field and place the cursor at the end of the phone number.

The on-screen keyboard appears.

Phone number with semi-colon placed on Android

Insert a single comma to the right of the phone number.

On some devices, including the comma may be replaced with aPausebutton.

Other devices may have both.

Save the contact information.

The next time you call that contact, their extension number automatically dials when the call is answered.

Normally, when automated phone systems are used, the call is answered almost immediately.

In some cases, however, the phone may ring once or twice before the automated system picks up.

If this is the case, insert more than one comma between the phone number and the extension number.

Each comma adds a two-second pause before the extension number is dialed.

Open theContactsapp on your Android phone and tap the contact whose extension you’d like to add.

The contacts list can be opened from the Phone app.

opt for phone number field, then place the cursor at the end of the phone number.

Use theAndroid keyboardto insert a single semicolon to the right of the phone number.

Some keyboards use a Wait button instead of a semicolon.

After the semicolon, without leaving a space, jot down the extension number for the contact.

When using the Wait method, a notice appears on the screen when the automated message has finished.

This prompts you to dial the extension number to proceed or to cancel the call.

Similar methods are used to add extension numbers toiPhonecontacts as well asWindows Phonecontacts.

The exact steps vary, but the basic information is applicable.