Those who purchase the other phones in the line-up would not be guaranteed updates for more than two years.

Support teams provide guidance with electronic equipment, software, and apparel, among other things.

Many already offer services like this.

Top down view of a smartphone surrounded by the tools used to fix broken phones.

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Instead, Pauley says that these companies also should focus on expanding hardware support, too.

A stethescope on top of a smartphone.

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Someone holding a smartphone with a broken screen.

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