Search for the error code to find specific instructions.

If the error looks like this:

The0Eis a code that might point you in the right direction.

The developers may have released apatchdesigned to fix the specific problem.

A fatal error on a laptop.

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If you might’t figure out how to update the software, check out our list offree software updater programs.

These programs keep all your programs up to date.

If the drivers are up to date,roll back the drivers to earlier versions.

There’s a chance the old drivers were fine, but an automatic update introduced the fatal error.

Check to see if any drivers were updated immediately before the problems started, and roll those back first.

Uninstall any recently installed programs.

After uninstalling the recently installed programs, check to see if the fatal exception error still happens.

If it doesn’t, reinstall the programs.

If the problem comes back, submit a bug report to the developer.

Restore Windows to an earlier state.

Disable unnecessary background programs.

In most cases, background programs can be left alone.

Don’t shut down programs you’re unfamiliar with.

Temporary files save when programs are running, but sometimes these files aren’t deleted when the program closes.

Free up space on the hard drive.

Checkhow much space is on the hard drive, and delete old files if the drive is full.

Leave about 10% of the total storage space free for smooth operation.

Rule out heat problems.

If your system overheats, it generates several fatal errors in addition to a variety of other symptoms.

Verify that the fans work and aren’tclogged with dust or debris.

If you’re comfortable taking the computer apart, check the internal fans and the heat sink.

If you use canned air, hold the can upright to avoid spraying liquid inside the computer.

Don’t touch the components inside the computer if you aren’t wearing a properly set up ground strap.

If you aren’t comfortable poking around inside a computer or laptop, seek professional assistance.

Test the random access memory for problems.

Run a memory test tool.

If you discover that the RAM is faulty,replace the defective component or components.

Check the rest of the hardware.

In some cases, replacing components like thehard driveormotherboardcan fix fatal errors.

This level of diagnostics is complicated, so you may have to seek professional assistance.

What Causes a Fatal Error?

These exceptions allow programs to run smoothly and operate normally, even when something unexpected happens.

When a program is given or generates an unknown or unexpected exception, the result is a fatal error.

If the error occurs during an app update, uninstall and reinstall the app.

Remove any recently installed programs,run SFC, andperform a System Restoreif necessary.

Asystem error codeis a number and message that displays when Windows encounters an error.

Astop codeis an fault signal that appears when Windows completely crashes.