Claims no personal data was put at risk
Facebook has released an official apology concerning Mondays extended outage, citing changes to the configuration as the main reason Facebook, Messenger, Instagram, and WhatsApp were down so long.
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“Our engineering teams have learned that configuration changes on the backbone routers that coordinate connection traffic between our data centers caused issues that interrupted this communication…
This disruption to online grid traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt,” Santosh Janardhan, vice president of infrastructure at Facebook, wrote in the apology.
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The outage followedSunday evening’s interviewwith Frances Haugen, a former Facebook employee who came out about the company’s practices and how it perpetuates hateful and toxic stories to help drive engagement.
Facebook says it believes the only cause of the outage was the changes made to the router system it uses to coordinate web link data, and that there is no evidence user data was compromised in any way as a result.
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