How to Fix an Apple Watch Not Recording Steps
These fixes apply to all Apple Watch models.
Ensure you’re wearing the Apple Watch correctly.
The problem may be that the sensor can’t detect your activity.
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check that the watch is pressed firmly against your wrist.
It should be tight but not too tight.
Apple recommends tightening an Apple Watch for workouts and loosening it when you’re finished.
Clean your Apple Watch.
Apple recommends that you routinely clean the watch to ensure its sensors can recognize your activity.
Rebooting the paired iPhone can clear up common issues like apps not launching.
Restart the Apple Watch.
Restarting your Apple Watch can clear up glitches that may be interfering with apps and fitness tracking.
Ensure you power cycle your iPhone first, and then your Apple Watch.
This ensures that the Watch app reboots properly before attempting to connect with the watch.
Turn on wrist detection.
You may have inadvertently turned this off, which disables some Activity measurements.
Open theSettingsapp on the watch, tapPasscode, and confirm thatWrist Detectionis on.
Unlock the Apple Watch.
A locked watch can prevent apps from working properly.
Turn on location services.
Also, check your watch’s prefs: go toSettings>Privacy & Security>Location Services.
Ensure your Health app data is correct.
The Apple Watch uses your personal information to estimate activity results.
Check that you’ve entered all your information properly.
Close other Apple Watch apps.
Sleep tracker appsand heart rate monitors can cause miscommunication with an Apple Watch.
Check all running apps and close those that may conflict.
Calibrate your Apple Watch.
Resetting the calibration data with a quick workout can improve how the watch measures steps and other activities.
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Recalibrating will not erase your Activity history.
Unpair the Apple Watch and iPhone.
After unpairing the devices,pair your iPhone and Apple Watch again.
Some problems that exist below the surface can be fixed by this re-pairing procedure.
The Watch app automatically creates a backup of your Apple Watch as you unpair it from your iPhone.
Reset the Apple Watch to factory prefs.
After it is erased, pair the watch to your phone just like a brand new one.
Doing this is the last resort.
By erasing your Apple Watch, you lose all the data associated with it, including content and options.
check that youhave an Apple Watch backupif you gotta save critical data.
This is sometimes resulting from a particular setting, which is easy to fix.
There are also hardware-related causes and issues stemming from third-party apps.
Typical causes of an Apple Watch not counting steps include the following:
