One of the more common errors users encounter is Alexa’s smart home groups do not work.
One of the most common errors is the exclusion of devices from a smart home group.
Entering devices into Alexa (and creating groups) requires precision.
Names can’t be reused, so you have to double-check the equipment is in the included group.
The first step in correcting the issue is to re-link the equipment.
verify the name is not already in use.
If the app doesn’t do this, simply scroll down and find it in your app.
Once selected, the home group (and all devices in it) should respond to voice commands.
Look to other smart home devices for duplicate names.
Occasionally, a duplicate name shared between Hue and Alexa causes problems with groups.
The solution is simple: change the name of one of the groups so they’re not identical.
In many cases, a quick firmware or app update will solve the problem.
Re-link the gear to your Amazon Echo.
ensure the Alexa gear is on the same Wi-Fi band as the other devices.
double-check all connected devices share the same connection.
Fewer devices on a single connection means less chance of interference.
Power cycle your Alexa.
Unplug the rig for thirty seconds and plug it back in.
After a few minutes, it will reconnect to Wi-Fi.
When it does, have a go at set up the smart home group again.
Wait for an update.
These were usually due to a bug introduced by a recent Amazon update.
Thankfully, Amazon tends to put out these patches quickly.
Consider a hard reset the nuclear option.
