Alexa Only Playing One Song? How to Fix the Problem

Instructions in this article apply to all Alexa-enabled devices, including theAmazon Echo Show.

cycle your Alexa unit.

Unplug the gadget, wait about 60 seconds, then plug it back in.

After Alexa starts up, try playing music again.

Try a different music streaming service.

Troubleshoot Alexa’s Wi-Fi connection.

If there’s a problem with Alexa connecting to Wi-Fi, check your internet connection and start your gear.

If possible, move your machine closer to the router orboost your Wi-Fi signal.

tune up your Alexa machine.

Check for duplicate gear names.

If you have two devices sharing the same name, Alexa can get confused.

exit of other Amazon accounts.

check that to use the same Amazon account when setting up Alexa-enabled services.

Turn off your adblocker.

Reset your Alexa gear.

If nothing else works, restoring your Echo equipment to factory configs can resolve many common issues.

FAQ

Tell Alexa to start playing the song, then say, Alexa, loop mode on.

Alexa will play the same song until you say Alexa, stop or Alexa, loop mode off.

First, use the Alexa app toset up Alexa multi-room music.