This article applies to all AirPods and AirPods Pro models.
However, many of the troubleshooting tips wont apply to AirPods Max due to the hardware differences.
Why Won’t My AirPods Charge or Turn On?
If yourAirPods suddenly stop working, you should probably troubleshoot the problem.
If your AirPods won’t turn on, it doesn’t necessarily mean they are dead.
A few troubleshooting steps could fix the problem and get your AirPods working again.
Check your AirPod battery.
The first thing youll want to do is ensure your AirPod batteries are working properly.
You may also want to try Apples MagSafe wireless charger or other Qi-certified charging mats.
Check the charging case battery.
To see if its the charging case causing the issue, try charging it without your AirPods inside.
Check the charging cable.
If you use aLightning cableto charge your AirPods, you should check to check that its working properly.
Charging cords can become faulty after prolonged use, especially if theyre an off-brand product not made by Apple.
Inspect your AirPods for dust and debris.
Check for software updates.
If youve ruled out hardware issues, it could be a software problem preventing your AirPods from turning on.
However, you’re free to try updating your rig to see if that fixes the problem.
Your iPhone or Mac will need to have the latest iOS or macOS version.
Next, tap theiicon, then scroll toAboutto see which firmware version you have.
Still Not Turning On?
Contact Apple support online or in-person at your nearest Apple Store or authorized Apple service provider.
FAQ
launch the lid of the AirPods case.
Press and hold theSetupbutton on the back of the case until the status light flashes white.
Then, select your AirPods in the list of Bluetooth devices.
You canturn on noise cancellation on AirPods Pro.
Tomake your AirPods louder, turn offLow Power Modeand then turn up the volume on your iPhone.
