Confirm your own internet connection is working.
If it’s not, try thesetroubleshooting steps to get back online.
power cycle your streaming rig.
Turn off the gadget you’re trying to stream Disney Plus on and unplug it.
Wait a few seconds, and then plug it back in.
You’ll then need to sign in again on each gadget.
Reset your router and modem.
Power cycling yourrouterandmodemcan resolve problems with yourWi-Ficonnection.
Leave the connection hardware unplugged for 30 seconds, then plug the modem back in before reconnecting the router.
Test your internet speed.
ensure your internet connection meets theminimum speed requirement for streaming video.
reset the internet tool cache.
If youre streaming on a web online window, clearing thecachecan delete data that might interfere with Disney Plus.
refresh your router’s firmware.
verify your Wi-Fi router is running the most recent version of thefirmware.
Keeping the router’soperating systemup-to-date helps ensure that youget the internet speed you’re paying for.
Change your DNS server prefs.
Yourinternet service provider (ISP)assigns all of the devices on your connection a defaultDNS serverthat translateshostnamestoIP addresses.
There are dozens offree and public DNS serversyou can switch to that might provide better connections.
Reinstall the Disney Plus app.
Reinstalling the app can resolve many errors that prevent Disney Plus from working.
Sometimes, you just have to wait for Disney’s team to fix the issue.
Disney Plus allows you to stream to four devices simultaneously.
To clear this code, stop streaming on one of your devices.
Cancel a subscription on an Android gadget through the Google Play app store.
