Whichever you’re experiencing, here’s how to get your Dell PC in working order again.
There has to be a power source of some kind before you’re able toturn on your Dell laptop.
Remove any USB devices.
your machine could be trying to boot from the wrong drive.
Power cycle your Dell laptop.
With the computer turned off and unplugged, remove any external devices (USB drives, printers, etc.
), then hold down the power button for 15-20 seconds.
It will drain any residual power.
Next, reconnect the charger and see if your PC powers on.
Remove the battery, but keep the laptop plugged in.
If it powers on normally, then there’s likely a problem with the battery.
Newer Dell laptops don’t have a removable battery, but you could replace it yourself if yours does.
launch the Dell diagnostic toolby pressingF12as the laptop boots up.
Boot into Windows Safe Mode.
If your PC powers on but doesn’t boot into Windows, try starting in Safe Mode.
Clear CMOSto reset your motherboard’sBIOS.
Contact Dell customer support.
Visit Dell’s support page and search for your laptop model for more specific guidance.
If your laptop is still under warranty, it may qualify for a free repair or replacement.
Factory reset your PC.
If yourPC stalls during startup, you likely have a software issue.
FAQ
It could be an issue with the power brick or the battery.
Try a different power brick if possible, and try replacing the battery if that doesn’t work.
it’s possible for you to then transfer the files.
