In that case, you just need to buy the item again.
you could check to confirm the purchase didn’t happen using iTunes by following these steps:
Open iTunes.
If you’re asked to access to yourApple ID/Apple Account, do so and clickSign In.
Nusha Ashjaee @Lifewire
Scroll down to thePurchase Historysection.
Here, you’ll be able to see when your most recent purchase was and what it was.
In the App Store, tap yourprofile iconin the upper right, thenPurchased.
Next, tapMy Purchases.
If you haveFamily Sharing set up, tap on the individual family member whose purchases you want to check.
you’re able to tapNot on This iPhoneat the top of the app.
This displays purchases not currently installed on your equipment.
In the iTunes Store app, tap theMoretab at the bottom, thenPurchased.
TapMusic,Movies, orTV Showsto see the item you purchased.
If you have Family Sharing, you could tap the individuals in your family group below.
Just head back to the iTunes or App Store and buy it like you normally would.
If you’re asked to drop your Apple Account, do so, then clickCheck.
Read this article for step-by-step instructions on how touse iCloud to redownload iTunes Store purchases.
For step-by-step instructions on how to do that, read this article onrequesting support from the iTunes Store.
UseApple’s online help siteto determine the best kind of support for you.
Sometimes the purchase went through fine but you wish it didn’t.
If that’s your situation, you may be able to get a refund.
To learn how, readHow to Get a Refund From iTunes.
