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Small and medium businesses need to up their game to keep customers coming back.
Unfortunately, many SMBs are dropping the ball when it comes to turning those holiday customers into repeat customers.
Small businesses need to stay in touch with customers to ensure they keep coming back.Lock Stock / Getty Images
In part, the problem is time.
This is a huge missed opportunity for SMBs.
And what do you plan to do to keep those customers coming back next year?
