Find the Netflix app in LG smart TVs My Apps menu.
The Netflix app, and all of your other unused installed apps, can be found on theMy Appsscreen.
set up the LG TV Netflix app.
Check your LG TVs internet connection.
The easiest way to do this is to try another app that also requires access to the internet.
see if Netflix is down.
The Netflix service itself could simply be experiencing server or other technical issues.
Try another Netflix episode or movie.
Netflix streaming issues can sometimes affect specific films or episodes.
power cycle your LG smart TV.
To reboot your LG smart TV, holdVolume Down+Poweron your remote control for 12 seconds.
Update the LG Netflix app.
SelectLG Content Store>Apps>Netflix>Updateto download and drop in the latest Netflix app update.
If you cant see the Update option, you already have the latest version installed.
upgrade your LG smart TVs firmware.
To refresh your LG smart TVs operating system, openSettingsand selectAll prefs>Support>Software Update.
Reboot your internet router.
Use a wired internet connection.
drop off of Netflix and log back in again.
Use your real location.
Netflix can disable accounts that appear as though theyre lying about their region.
Turn off your VPN.
Netflix is known to block accounts that use aVPN.
Sign all accounts out of Netflix on all devices.
kick off the Netflix app or website on any gadget and selectAccount>Sign out of all devices.
Its possible that too many people were accessing your Netflix account simultaneously.
Uninstall the LG smart TV Netflix app.
Delete the Netflix app from your LG TV and then reinstall it again.
If you suspect a stranger is accessing your Netflix account,change your passwordto prevent them from logging in.
Accept the user agreements.
To do this, openSettingsand selectAll parameters>Support>Additional parameters>User Agreement.
These agreements must be accepted on your LG smart TV before services such as Netflix can be used.
OpenSettings>All tweaks, selectNetwork Wi-Fi Connection>Advanced Wi-Fi tweaks, and selectOff under IPv6.
If its already off, toggle it on and off again to ensure its properly disabled.
The IPv6 setting has been known to interfere with Netflix and other online services.
Cast Netflix to your LG smart TV.
Factory reset your LG smart TV.
This can often fix a host of problems.
To do this, openSettings>All Settingsand selectGeneral>System>Reset To Initial prefs.
To reset LG smart TVs running Web OS 5.0, selectSupport>Reset To Initial options.
For WebOS 4.5 and lower, selectGeneral>Reset To Initial tweaks.
Why Cant I Get Netflix Working On My LG Smart TV?
Reboot your box or equipment; reboot your modem and router if that doesn’t help.
There’s also the chance your ISP is having problems.
If so, you’ll have to wait for them to sort themselves.
It depends on your account bang out, but it starts at one and goes up to four.
We go into more detail in ourHow Many People Can Watch Netflix at Once?article.
