Turn on the speaker.
Otherwise, the sound will only come out of the earpiece, which isn’t as easy to hear.
Usually, there’s an icon to tap to turn on the speaker.
Turn up the in-call volume.
If the speaker is enabled, the volume may be too low.
Press the volume up button on your phone to increase the volume.
Adjust the app sound parameters.
Some apps, like Facebook, allow you to mute the sound separately from the main volume control.
Check the app’s sound parameters if you don’t hear sound in one particular program.
Verify that the media volume isnt turned down or off.
This option is in the tweaks app; move theMediavolume slider to the right to increase its volume.
How you get there depends on your specific phone.
TrySettings>Sound & vibration, orSettings>Sounds and vibration>Volume.
Alternatively, press thevolume uporvolume downbutton, then tap themenubutton from that pop-up to see volume controls.
TurnoffDo Not Disturb if it’s enabled.
This handy feature, which blocks all alerts, could be the culprit for no sound.
Android 6.0 (Marshmallow) displays the following options:Total silence,Alarms only, andPriority only.
Ask the caller to unmute themselves.
This sounds like a no-brainer, but it’s actually quite easy to accidentally tap the button.
If you don’t hear the other person during a call, tell them to check their mute button.
ensure your headphones arent plugged in.
Most Android phones automatically shut down the external speaker when headphones are plugged in.
This could also be the case if your headphones arent completely seated in the audio jack.
Remove your phone from its case.
Some phone holsters or cases may muffle the sound.
Test the sound quality without the case.
A reboot often clears up any software glitches that may block the sound.
Press-and-hold thePowerbutton, orPower+Volume Up, until a menu appears; tapRestart.
Turn off your gear and turn it back on.
Repeat step 8 but tapPower offinstead.
Consult the manufacturers manual or website for details.
Reset and reboot are different.
Speakers can get clogged with dirt, so wiping away anything you see on them could make sounds louder.
Before you clean the speaker, turn off the phone and remove the battery.
Use a can of compressed air to blow quick bursts into the speaker.
You’ll see some lint and other debris after blowing it out.
You may be able to blow through the speaker without opening the case.
Consult your phones manual or a smartphone dealer for help with this process.
Reset your Android to factory prefs.
Before returning your phone to the store or taking it to a repair shop, reset its software.
Any issue from an app or the OS that’s caused the speaker problem will be resolved.
A full reset will erase everything on your phone.
You’ll be able to use it again, but it’ll work as if it were brand new.
This means all your custom apps, files, contacts, etc.
Contact your phone’s maker (Samsung, Google, etc.)
or wherever it is you bought it from.
It’s possible they’ll cover repairs, especially if it’s still under warranty.
If you are on a call, confirm you didn’t accidentally mute yourself.
You are likely in an area of poor cellular coverage.
If you are able, move to a location with a stronger signal.
If you have the option, considerusing Wi-Fi to make a call.
